Terms & Conditions

Purchasing Hotel Gift Vouchers

Gift Vouchers for Classic British Hotels can be purchased online. You can also call Reservations on 01924 257911 or email info@watertonparkhotel.co.uk to place your order. Vouchers can be delivered by post - in a presentation box or an envelope - or sent via email.

Using Waterton Park Hotel Gift Vouchers

1) Waterton Park Hotel gift vouchers must be redeemed by either calling 01924 257911 or emailing at info@watertonparkhotel.co.uk.

2) Monetary gift vouchers can be used to pay for room accommodation and supplementary items (e.g. meals, beverages, etc.) purchased during your stay at Waterton Park Hotel and charged to your room bill. Monetary gift vouchers can also be used to pay for meals and beverages independent of room accommodation.

3) When you book your experience or redeem your voucher against a booking, the voucher will be validated and redeemed electronically.

4) Waterton Park Hotel gift vouchers cannot be used to guarantee or pay for a booking made online/via our website.

5) Waterton Park Hotel gift vouchers are issued in British Pounds Sterling and accepted at their face value at Waterton Park Hotel only.

6) Waterton Park Hotel gift vouchers may not be exchanged for cash in part or whole.

7) No change will be given on Waterton Park Hotel gift vouchers.

8) Waterton Park Hotel gift vouchers have a validity of 12 months from the date of issue unless otherwise stated in the voucher offer description. Some promotional vouchers may have a shorter validity period. The validity date is shown on the voucher. If you do not use your Waterton Park Hotel gift voucher within the given validity period it will no longer be valid.

9) Waterton Park Hotel gift vouchers are transferable should you choose to give them to another person.

10) Our gift vouchers feature a unique voucher number, may only be redeemed once, are non-transferable and may not be exchanged for cash and cannot be replaced if lost.

11) Cancellation of a booking with less than 72 hours before the day of arrival will render the voucher null & void.